Contact

Questions about a product, an existing order, delivery, returns, or our store are always welcome.

SATAMUS, operated by LA'CINA INTERNATIONAL LIMITED, provides customer support for purchases made through satamus.com.

For the fastest assistance, please contact us by email and include any relevant order information.

Customer Support

Store / Brand:
SATAMUS

Operated By:
LA'CINA INTERNATIONAL LIMITED

Email:
service@satamus.com

Registered Business Address:
RM 701, UNIT 108, 7/F, TWR B
NEW MANDARIN PLAZA
14 SCIENCE MUSEUM RD
TSIM SHA TSUI
HK

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

When Contacting Us

To help our team handle your request efficiently, please include where applicable:

• Your order number
• The email address used at checkout
• The name associated with the order
• A clear description of your question
• Photos if your inquiry concerns a damaged, defective, or incorrect item

We aim to respond to most customer inquiries within 1–2 business days.